frequently asked questions
Do I need to schedule an appointment?
Yes! Appointments are required at Vocelles so we can make sure each bride has a personal experience and the undivided attention of one of our stylists. Appointments allow our staff to plan and have plenty of space for you and your bridal party to try on gowns. We recommend calling to set your appointment a minimum of one week in advance.
Is there a limit to the number of people I bring with me to my appointment?
We have seating available for you, plus four guests. There is not technically a limit to the amount of people you bring, but keep in mind that larger groups can be overwhelming for you as you make this exciting decision.
How long does an appointment last?
We allow an hour and a half for each bridal appointment. We ask that you please arrive on time for your appointment. If you arrive earlier than your appointment time we will likely still be helping the appointment ahead of you. If you arrive late, it will cut your appointment time short.
How far in advance do I need to order my wedding gown?
We recommend ordering your wedding gown eight to nine months in advance. Dresses take anywhere from four to six months to arrive once the order is placed, and you will need about two months for alterations. There are rush options available if you are in a time crunch, and we can also sell the majority of our wedding dress samples right off the rack if you have a close wedding date.
What is the price range of your wedding gowns and bridesmaid dresses?
Our collection of wedding gowns begins at $1,000 for some of our simpler styles and goes up to about $3,500. The majority of the dresses in our store are priced between $1,300 and $2,600. If you are looking for dresses under $1,000, we have a great collection of sample sale dresses that are available for purchase off the rack. Our bridesmaid dress selection begins around $175.
Do you have options for plus size brides?
Yes! We have a great selection of plus sized sample wedding dresses in the store in sizes 18 – 26, and depending on the designer can order up to a size 30.
I have no idea what I like, and I’m extremely picky. I worried I’ll never find a wedding gown I love.
No need to stress – we see this all the time. The key is to arrive for your appointment with an open mind and to be completely honest with your stylist while trying on gowns. Our team members are experts at listening to your feedback and using it to put you in the perfect dress for you. We’ll put you in a variety of fabrics and styles to help you discover what it is you truly love.
My family all lives out of town and can’t make it for my appointment. What are your suggestions for making them part of the experience?
We love to Skype with families and friends who are out of town. We have a high-quality web cam system set up so they can feel like they are right here with you during your appointment.
What forms of payment do you accept?
We accept all major credit cards, cash and checks (we can only accept checks for a deposit). When you place your order, a 60% deposit is required and the remaining balance is due when the dress arrives.